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“My comms team say I’m a safe pair of hands”.
A reflection from someone I was working with last week. To which instinctively I replied “well that’s great.” Because of course it is.
But this is a stepping stone on the way to being an effective spokesperson. Being a safe pair of hands isn’t an end point.
In many ways this extends the theme I wrote about a couple of weeks ago and keep returning to: the “imperfect excellence” of (in that case) live music.
A really good media training session is about establishing a framework of control for an interview as quickly as possible (and it can be done relatively quickly) to ensure you are what every comms person wants: that safe pair of hands.
But then within that framework the audience need to hear character. Spokespeople should differentiate to get noticed. Not in a way that compromises credibility, and it is never about putting on an act. But there is an inherent expectation of uniformity in what we see, hear and read. And challenging that in an understated and natural way is an on air superpower.
As I keep stressing there’s a risk to developing those qualities without a robust framework in place. But once the foundations are there we can move to the fun bit: finding what makes someone distinctive in the audience’s minds.
I’ve been doing this for a while now, and increasingly I think it’s the part of a coaching session where I can have the greatest impact.
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